Frequently Asked Questions

Got questions?  Look here for answers!

If you don’t find the answer to your question here, please contact us.

Q:

What happened to the forum?

A:

We shut it down because there were a bunch of lousy spammers…so blame them!

Q:

In Aces Spades why does a game to 2000 points end before any one reaches that point amount?

A:

Because the opposing team (or an opposing player if playing solo) went below negative 200 points. In any game played to any point amount, the game will be over when a team/player goes below negative 200 and the win awarded to the player with the highest point total at that time.

Q:

How do you transfer files using USB on File Viewer?

A:

  1. Plug your device into your personal computer and turn on iTunes
  2. Click on the name of your mobile device in the left column in iTunes
  3. Select Apps in the top tab
  4. Scroll down to File Viewer, which is located in the File Sharing section
  5. Browse and Upload any desired files

Please note that after you add your document to File Viewer from within iTunes, it will not appear on the application until you completely close the application (in the multitasking toolbar).

Q:

Can File Viewer open password protected files?

A:

Nope, not even a little bit.

Q:

Can you reset the personal scores for Aces Solitaire Pack 2?

A:

You can, but the only way to do it is to delete the app and re-install.

Q:

Why are there ads in my application?

A:

Unfortunately ads are the only way for us to generate revenue for a free product and to continue to produce free products for our users. If you would like to remove all ads completely you can do so at any time by purchasing the full version.

Q:

My app is not working on my Nook device, what can I do?

A:

Try archiving and un-archiving the app.  Also, please try turning off the device between archiving and un-archiving.

Q:

How can I get to the Help text in Aces Hearts?

A:

You can view the help text by starting a game, bringing up the pause menu, and selecting ‘Help’.

Q:

Can you select which characters you want to play against/with in the Aces card games?

A:

Nope.  You change which characters you play with by changing the difficulty of the game.