Privacy Policy

Online Privacy Policy

Concrete Software is committed to respecting your online privacy and recognizes your need for protection and management of any personally identifiable information (Personal information) you provide us.

To address this, Concrete Software has created this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, an email address, and a physical mailing address or other contact information.

If you choose to provide us with your Personal Information, we may transfer that Information within Concrete Software or Concrete Software’s third-party service providers, across borders, and from your country of jurisdiction to other countries or jurisdictions around the world.

Concrete Software strives to comply with all applicable laws around the world that are designed to protect your privacy. Although legal requirements may vary from country to country, Concrete Software intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information. In general, our goal is to provide protection for your Personal Information no matter where that Personal Information is obtained, transferred, or retained.

Cookies and Other Tracking Technologies

Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Notification

Concrete Software intends to post a statement of purpose that explains why Personal Information will be collected and whether we plan to share such information outside of Concrete Software at the point of this information being collected. Concrete Software does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Concrete Software’s behalf unless such transfer is legally required.

Your Choice

You may choose whether or not to provide Personal Information to Concrete Software. The notice we intend to provide where Concrete Software collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of Concrete Software’s Web site, but you may be unable to access certain options, offers, and services that involve our interaction with you.

If you chose to have a relationship with Concrete Software, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

Security

Wherever your Personal Information may be held within Concrete Software or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

Access and Accuracy

To the extent that you do provide us with Personal Information, Concrete Software wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Concrete Software should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to privacy@concretesoftware.com and well will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Third Party Services

Third parties provide certain services on Concrete Software’s behalf. Concrete Software may provide information, including Personal Information, which Concrete Software collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Concrete Software maintains its Web site and mailing lists. Concrete Software will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Concrete Software’s behalf.

Concrete Software does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Concrete Software’s behalf unless such transfer is legally required. Similarly, it is against Concrete Software’s policy to sell Personal Information collected online without consent.

Children

Concrete Software is a general audience site and does not knowingly collect any personal information from children.

Commitment

We are committed to privacy. Protecting your privacy online is an evolving area, and Concrete Software’s Web site is constantly evolving to meet these demands.

Your Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to Concrete Software’s processing of Personal Information for the purposes given above as well as those explained where Concrete Software collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.